Shipping Policy

Learn about our shipping methods, delivery times, and policies

Availability & Restrictions

If your shipping address differs from your billing address, please ensure this is clearly specified at the time of placing your order. Orders submitted with incorrect address details or where no recipient is available at the time of delivery will not be eligible for cancellation or refunds.

Shipping fees and available delivery options depend on your location and the products selected. The final shipping cost will be automatically calculated and displayed during checkout.

Estimated Delivery Time

We offer the following shipping methods:

  • Overnight Shipping
    Delivery within 0–2 days
  • Express Shipping
    Delivery within 3–5 days
  • Regular Shipping
    Delivery within 5–7 days

Order Processing & Tracking

Orders are processed and dispatched within:

  • 2 hours for Overnight Shipping
  • Up to 48 hours for Express and Regular Shipping

Once your order is placed, a confirmation email will be sent to your registered email address. Tracking details will be shared and become active within 24–48 hours after order placement.

Please note that once an order has been shipped, it cannot be canceled or refunded.

Packaging & Damaged Items

All orders are shipped in discreet packaging to ensure your privacy. In the event that a product arrives damaged, we offer a free reshipment. However, refunds are not provided for such cases.

Kindly retain all packaging materials and the damaged item until the replacement shipment has been completed.

Shipping Policy

At CD Pharmacy, we are committed to delivering your medications and healthcare products safely and on time. Please review our shipping policies below to understand how we process and deliver your orders.

We offer free shipping on all orders over $50 within the United States. Orders under $50 have a flat shipping rate of $5.99.

Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

You will receive an email confirmation with tracking information once your order has been shipped.

Shipping Methods & Delivery Times

We offer the following shipping options to meet your needs:

Shipping Method Delivery Time Cost
Standard Shipping 5-7 Business Days $5.99 (Free over $50)
Express Shipping 2-3 Business Days $12.99
Overnight Shipping 1 Business Day $24.99

Order Tracking

Once your order ships, you will receive a tracking number via email. You can also track your order by:

  1. Logging into your CD Pharmacy account
  2. Navigating to "My Orders"
  3. Clicking on the tracking number for real-time updates

Shipping Restrictions

Please be aware of the following shipping restrictions:

  • We currently ship only within the United States, including all 50 states and U.S. territories
  • P.O. Box addresses may require additional verification for certain medications
  • Some controlled substances may have shipping restrictions based on state regulations
  • International shipping is not available at this time

Packaging & Privacy

We understand that privacy is important. All orders are shipped in discreet, unmarked packaging to protect your confidentiality. Temperature-sensitive medications are shipped with appropriate cold packs to maintain efficacy.

Discreet packaging example
All orders are shipped in discreet, secure packaging

Shipping Costs

Below is a summary of our shipping costs:

Standard Shipping
Economy delivery within 5-7 business days. Best for non-urgent orders.
Express Shipping
Priority delivery within 2-3 business days. Recommended for time-sensitive medications.
Overnight Shipping
Guaranteed next-day delivery for urgent needs. Order by 2 PM EST for same-day processing.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our support team within 48 hours. We will:

  • Investigate the issue with the shipping carrier
  • Send a replacement at no additional cost
  • Provide a full refund if a replacement cannot be sent

Holiday Shipping Schedule

During peak holiday seasons, delivery times may be extended. We recommend placing orders at least 7-10 days in advance to ensure timely delivery.

View Holiday Shipping Deadlines

To receive your order before major holidays, please place your order by the following dates:

  • Christmas: Order by December 15
  • New Year: Order by December 28
  • Thanksgiving: Order by November 20
  • Independence Day: Order by June 28

Frequently Asked Questions

Can I change my shipping address after placing an order?

Address changes are possible if your order has not been shipped yet. Please contact support immediately for assistance.

Do you ship to military addresses?

Yes, we ship to APO and FPO addresses. Delivery times may be longer due to military mail processing.

What if I'm not home during delivery?

The carrier will leave a delivery notice with instructions for redelivery or pickup. Signature may be required for certain medications.


If you have any questions about our shipping policy, please don't hesitate to contact our support team. We're here to help!

Last updated: January 15, 2026

CD Pharmacy

425 Park Avenue South, Suite 12B
New York, NY 10016
United States